Carman's foto source

for your photo, video or digital equipment.
You'll never have to worry about unexpected
and expensive repair bills*

is designed to help you get the most from your imaging investment
Carman's fotosource 2 year extended service program is available for any new digital, video or photo equipment

is still available with in 30 days
of your product purchase.

Your Care Coverage Includes:

Parts & Labour coverage
No hidden costs or deductions
Guaranteed satisfaction
(if we can't repair it, we'll replace it)
Repairs are made to the manufacturer's specifications

To receive service under this program, you will be required to provide proof of purchase of the Care program and the covered product.
*See terms and conditions below

Terms and Conditions

Carman's foto source (CFS) agrees with the original owner of this plan to repair or replace at CFS's option, the unit or any part(s) of the unit should it become inoperable due to a defect in material or workmanship during the period specified. Such defects will be repaired without charge for parts or labour to the original plan owner. This plan is between CFS & the original plan owner.

What is Covered:
1) In consideration of payment of the CARE Program, CFS will
furnish labour and replacement parts or pay for same, as is necessary to maintain the product specified in this Program in operating condition during the term of this program. Such service must be necessitated by product failure during normal usage. It shall be at the sole option of CFS whether parts will be replaced as opposed to being repaired. The term of this CARE Program shall commence upon the expiration of the original manufacturer's warranty of at least 90 days.

2) Service will be provided under this Program at an authorized
service center designated by CFS. All products to be serviced must be delivered to the retail store and picked up from the retail store. Parts may be replaced with refurbished parts of like kind and quality.

3) The total combined coverage period of this Program and the
original manufacturer's warranty shall not exceed 4 years.

4) In the event that CFS decides to replace a product under this Program, the maximum liability of the Program will not exceed the purchase price of the original equipment. Once a product has been replaced under this Program, CFS's total obligations under this Program will have been fulfilled and the Program will become void.

5) CFS cannot be held responsible should the original manufacturer cease operations and/or parts become unavailable. In this case CFS's sole liability will be to make available a comparable feature product of current production.

Exclusions:
The following are specifically excluded from coverage under the terms of this Program.

1) Loss or damage resulting from the failure to perform manufacturer recommended maintenance is not covered by this Program. The Program owner shall perform all maintenance recommended by the manufacturer and use the product in accordance with the recommendations of the owner's manual to maintain the product in operating condition. Items and/or parts that remain subject to manufacturer's warranty are not covered by this Program and are the sole responsibility of the Program owner and the original manufacturer.

2) This Program applies only to the operation of the specified product under conditions for which it was designed. It does not cover loss or damage resulting form external causes such as, but not limited to, defective or inadequate wiring, outages as a result of public utility company action or inaction, fire, flood, windstorm, hail, lightning, earthquake, theft, misuse or abuse (including foreign objects in the covered product), or connection to other products not recommended for interconnection by the manufacturer of the product listed above.

3) Cosmetics, trim, rust or the failure of any part(s) that does not prevent the operation of the unit.

4) Nothing herein shall obligate CFS to repair or replace parts normally designed to be replaced periodically by the Program owner during the life of the product.

5) Repair, replacement or cleaning of light bulbs, fuses, filters, batteries, cables or any add-on devices or peripherals.

6) This Program covers equipment purchased for home or personal use and does not cover equipment used in professional, commercial or business applications. This clause does not apply to photographic equipment or peripherals normally used in a business office environment.

7) Software and data recovery are not covered by this Program

8) Consequential damages or loss of use resulting from the failure of the product or from CFS's inability or delay to make the necessary repairs.

9) Glass cleaning is not covered under this program.

What to do if covered product requires service:
1) Call your local CFS retail store (store listing available at www.carmans.com). Unauthorized repairs may void this agreement. You may be directed to a factory authorized service center.

2) If repairs are denied under the terms and conditions of this Program, the Program owner will be responsible for all costs that are incurred.

Renewal:
The CARE Program may be renewable. If applicable the Program price quoted will reflect the age of the product and the current service costs at the time of the renewal. The Program owner agrees to allow CFS to provide their name and address to a third party for the purpose of offering to renew or extend the Program.

Cancellation:
This Program may be cancelled, with full reimbursement, within 90 days of purchase by contacting the retail store.

Entire Agreement:
This instrument sets forth the entire agreement between the parties and no representation, promise or condition not contained herein shall modify these terms.

If no defect is found or the repairs are denied by CFS due to an unwarrantable item, the plan owner is responsible for all costs incurred.